Privacy Policy

Vantage Custom Labs ("we," "us," "our") operates vantagecustomlab.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this Site, you agree to the terms of this Privacy Policy.

Who We Are

Vantage Custom Labs is a storefront operated by Vantage GFX, based in Laredo, Texas. If you have questions about this policy, contact us at info@vantagecustomlab.com

Information We Collect

Information you provide directly:

• Name, email address, phone number, and shipping/billing address when you place an order or submit a quote request
• Payment information (processed securely through Square — see "Payment Processing" below; we do not store your full card details on our servers)
• Design details, team/organization name, roster information, or artwork you submit for custom orders
• Any information you provide through our contact form, "Start a Team Order" form, or "Get a Business Quote" form

Information collected automatically:

• IP address, browser type, device information, and pages visited, collected through standard website analytics (e.g., Google Analytics)
• Cookies used by WooCommerce to manage your shopping cart and by our website to remember preferences

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including custom design proofs and approvals
• Communicate with you about your order, quote requests, or account
• Improve our website and product offerings
• Send you marketing communications, but only if you've opted in (e.g., newsletter signup) — you can unsubscribe at any time
• Comply with legal obligations, such as tax recordkeeping

Payment Processing

Payments made through our Site are processed by Square. When you check out, your payment information is transmitted directly to Square's secure systems. We do not store your full credit card number on our servers. Square's use of your information is governed by Square's Privacy Policy.

Sharing Your Information

We do not sell your personal information. We may share information with:

• Square, to process payments
• Shipping carriers (e.g., USPS, UPS), to deliver your order
• Service providers who help us operate the Site (e.g., hosting, email delivery)
• Law enforcement or legal authorities, if required by law

Children's Privacy

Our Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13. While we work with schools and teams, all purchases and account information must be provided by a parent, coach, booster, or other adult. If we learn we've inadvertently collected information from a child under 13, we will delete it.

Your Rights and Choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at [email address]. We will respond within a reasonable timeframe.

Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy can be directed to: Vantage Custom Labs
info@vantagecustomlab.com